Showing posts with label GPs territories. Show all posts
Showing posts with label GPs territories. Show all posts

Thursday, 7 July 2016

Approach to tiredness/fatigue

Tiredness/chronic fatigue: diagnostic strategy model

Probability diagnosis

  • Stress and anxiety
  • Depression
  • Viral/postviral infection 
  • Sleep-related disorder (e.g. sleep apnoea)
Serious disorders not to be missed
  • malignant disease
  • cardiac arrhythmia (e.g. sick sinus syndrome)
  • cardiomyopathy
  • anaemia 
  • hidden abscess
  • haemochromatosis
  • HIV infections 
  • Hepatitis C
Pitfalls
  • 'Masked' depression
  • Food intolerance
  • Coeliac disease
  • Chronic infection (e.g. lyme disease)
  • Incipient CCF
  • Fibromyalgia
  • Lack of fitness
  • Drugs: alcohol, prescribed, withdrawal
  • Menopause syndrome
  • Pregnancy
  • Neurological disorders
    • post-head injury
    • CVA
    • Parkinson disease
  • Kidney failure
  • Metabolic (e.g. hypokalaemia, hypomagnesaemia)
  • Chemical exposure (e.g. occupational)
  • Rarities
    • Hyperparathyroidism
    • Addison disease
    • Cushing syndrome
    • Narcolepsy
    • Multiple sclerosis
    • Autoimmune disorders
Minimal investigations from John Murtagh General practice 5th edition:
  • FBE
  • ESR/CRP
  • TFTs
  • Coeliac serology
  • LFT
  • CMP
  • BSLs
  • Iron studies
  • Urine MCS

Friday, 4 December 2015

Approach to doctors as patients

Why do doctors don't want to be patient or don't have a GP?
- embarrassment, concerns about confidentiality
- the culture of medicine is one of working through illness; an image of invincibility is encouraged and vulnerability is denied.

What are the pitfalls for the doctor treating a doctor patient?
- Treating the doctor - patient more as a colleague than a patient
- Having higher expectations for recovery, compliance and participation in treatment
- Corner may be cut in assessment, examination explanation and follow up as a result of the collegiate relationship

What other differences are there when you are looking after a doctor as patient?
- Ensure that your doctor patient is fit to work and is not putting patients at risk. If you think that he/she is unfit to work, you may have to report them to the relevant authority. This issue has to be handled carefully and reporting them to the relevant authority does not mean that they can't practice. It means that they may need to practice under certain condition.

References:
- http://www.gmc-uk.org/doctorswhoarepatientsjanuary2010.pdf_62126868.pdf

Approach to clinical errors

It has a detrimental effect on the treating doctor. Doctors often experience feeling of being incompetent, lost of confidence and fear. We are all fear of litigations but most patients are not out there to get us. Most of them only want good medical care and find out why the error occurr in the first place. I was told by one of my GP supervisors that it eventually comes down to trust. If the patient trusts you and you develop a good relationship with the patient, they will forgive you most of the time.

The following outlines my approach to clinical errors:
1. Acknowledge the mistake
2. Express regret or apologise that it has happened
3. Open disclosure of the event/incident
4. What can be done now ?

References:
- Check program: challenging clinical situations

Approach to aggressive patients

Dealing with angry/aggressive patients.

Is there any difference between anger and aggression?
- Anger is an emotion
- Aggression is a behaviour

What is your approach to angry patient?
- I adopt the RACGP check program approach, using the acronym LASSIE which stands for:

- L : listen
- A: Acknowledge, agree and apologise. It doesn't mean you need to agree with the other person but simply saying I am sorry that has happened to you may help to diffuse the situation
- S: separate. Bring the person to a quiet area
- S: Sit down. Aggression is more difficult in a sitting position
- I: indicate options. Provide options for patient to choose
- E: Encourage choice. Get the patient to choose what is available. Give him/her the feeling that they are in control

How would you follow up the patient?

- Patients often react very differently to GPs and receptionists but GPs can't function without the help with receptionist and other staff members. It is important that we protect them and discourage bad behaviour
- The issue needs to be brought up with the patient at the next appointment, re-stating the fact that this sort of behaviour is not acceptable and if it happens again, we may terminate the patient and doctor relationship. (From the check program, there is a behaviour contract template for GPs to use)

References:
check program

Thursday, 3 December 2015

Approach to complaints

It is a difficult situation but almost unavoidable. We need an approach on how to deal with it at the exam and in real life.

We can essentially divide process of handling complaints into three steps:

First step: acknowledge injured feelings and investigate the complaint
Second step: explore options and consequences
Third step: resolving the issues 

First step: acknowledge injured feelings and investigate the complaint

  • usually the clinic has a protocol in place to deal with complaints (e.g. third party involvement)
  • It is important to take the complaint seriously and to give patient sufficient time to ventilate his/her concerns. 
  • Remain calm
  • Thank the patient for coming to discuss the issue, and acknowledge that the situation has caused her worry and concern. Demonstrate active listening by posture and verbal responses, and convey that you have understood by repeating, paraphrasing, clarifying and open ended inquiry.
  • Make sure at the end of the consultation that the person receives a clear message that you are taking issue seriously and you will investigate. 


Second step: explore options and consequences

  • Gather the facts: review notes, copies of reports etc. 
  • If it is necessary, may need to contact MDO
  • Arrange a meeting to explore what the patient wants
  • provide the patient with the information you gather 
  • Keeps patients informed about the investigation progress
Third step: resolving the issues 
  • Clarify what will happen next 
  • provide summary of what has happened so far
  • explain if any changes or improvement will happen
  • reach an agreement

References:
1. Check program: challenging consultations
2. Dealing with complaints by Avant


Monday, 23 November 2015

Approach to a travel consultation

Key points:
- Take a good history:
      > Information about the traveller
         - Age
         - Medical history
         - Medications
         - Allergies
         - Vaccination history
         - Previous travel
       > Information about the itinerary and activities
        - Reason for travel
        - Style of travel
        - Duration of stay
        - Exact destinations
        - Season/s
        - Accommodation
        - Exposures
        - Specific activities
        - Budget

- Potential issues for pre-travel consultation:

  • Aircraft travel issues (e.g. reduce oxygen pressure, humidity)
  • lack of fitness to travel 
  • DVT risks
  • Motion sickness
  • Jetlag
  • Altitiude illness
  • Heat/cold/sun exposure
  • Water safety/accidents/injuries
  • Animals bites
  • Insect bites
  • Carrying medicines
  • Accessing medical care
  • Drugs and alcohol
Communicable risks - no vaccines
  • Traveller's diarrhoea from causes other than enterotoxigenic E.Coli
  • Dengue fever
  • HIV infection 
  • Amoebiasis
  • Giardiasis 
  • Helminthic infestations 
  • Sexually transmitted infections 
Communicable risks - vaccine preventable 
  • Traveller's diarrhoea due to enterotoxigenic E. Coli 
  • Hepatitis A and B
  • Typhoid 
  • Yellow fever
  • Cholera
  • Diptheria/tetanus/pertussis
  • Measles/mumps/rubells
Altitude sickness can occur at any altitude above 2100 metres and sometimes less, depending on the rate of ascent and individual susceptibility. Acetazolamide 125mg twice per day for 5 days starting just before flying would be appropriate. Acetazolamide is contraindicated in people with severe sulphur sensitivity, but can be tested in those with a vague history of possible sulphonamide allergy in childhood. Common adverse effects of acetazolamide include premolar tingling, flushing and frequent urination 

3 Rs provide a systematic approach to the consideration of the travel vaccination and help guide the priorities. 

Fitness to fly refers to whether a person is physically and mentally fit enough to undergo a trip  in a pressurised jet aircraft, and usually relates to the problem of sitting confined in a depressurised and lower oxygen environment for several hours. 

Malaria is an infection caused by the protozoa plasmodium, transmitted by the bite of female Anopheles mosquitoes. Foremost in prevention is avoiding exposure to theses mosquitoes. Strategies include:
- minimising exposing to the mosquito between dusk and dawn. Anopheles mosquito is a night feeder 
- wearing protective clothing including long sleeves and trousers, ideally pretreated with permethrin 9 ac common insecticide)
- wearing light coloured clothing - this is associated with reduced risk of mosquito bite
- use of 20% or greater concentration DEET insect repellents on exposed skin 
- sleeping in screened or air-conditioned rooms under mosquito nets
- using 'knockdown sprays' (sprays which create a specific rough surface) on the internal walls of accommodation. 

The decision on whether to prescribe chemoprohphylaxis is made after detailed discussion of the risks and benefits, and the realistic risk of developing malaria. 

Chemoprophylaxis is about 90 % protective in high risk areas if travellers are careful with compliance and bite reduction. (please refer to Most commonly used antimalarials currently available in Australia

"VFR"stands for visiting friends and relatives, it describes citizens and permanent residents who were born overseas (and their children) who live in Australia and are travelling to their country of origin for any purpose. 

Pregnancy and travelling: 
- requires planning 
- best time is second trimester 
- history of pregnancy complications such as pre-eclampsia, diabetes and miscarriage should be a contraindication to travelling. 
- need a letter from obstetrician to outline the progress of pregnancy and other requirement. 

Malaria in pregnancy tends to be more frequent and severe, and the risk of complications such maternal death, abortion and stillbirth are significant. 

Oral cholear vaccine reduces the risk of traveller's diarrhoea, as it has also some activity against the toxin which is implicated in traveller's diarrhoea but will not prevent traveller's''s diarrheoa or replace the need for self treatment. 

Malarial protection in children 
- advice the same as adults
- medications essentially the same (please click here to view the list and dose of the mediations) 

Bacteria are condsidered the predominant cause ( 80-90% overall), with enterotoxigenic E.coli being the most common, followed by campylobacter jejune, shigella, salmonella and other strains of E.coli. Viral causes are thought to account for 5-10 % of cases, including norovirus and rotaviurs. Protozoal causes, such those of the guard genus, are slower to present, but may cause about 10 % of disease in long term travellers. 

The adage, ' cook it, peel it, or forget it' is good for travellers to remember but the evidence suggests most people will faiths within 48 hours. 

Oral cholera vaccine (Dukoral) which includes recombinant cholera B toxin subunit provides some cross protection against enterotoxigenic E. Coli. Two doses of the vaccine provide protection against enterotoxigenic E. Coli at 60-80% and the protective effect lasts for about 3 months. Overall, the risk reduction against traveller's diarrhoea is about 20%.

Traveller's medical kit for traveller's diarrhoea:
- anti nausea medication 
- loperimide (except in bloody diarrhoea) 
- azithromycin 
- oral rehydration sachet 
- Tinidazole may be useful for longer travel where giardia becomes more likely 

There are two golden rules in the management of a febrile returned traveller:
- an unwell febrile returned traveller needs hospital admission under an infectious diseases unit
- always consider malaria as a differential diagnosis in a febrile returned traveller where any possibility of malaria exists

Dengue fever aka "breakbone fever"
- biphasic (saddleback) fever pattern may or may not be found d
- rash is often, but not always present. Rash often becomes confluent, sparing normal islands of normal skin, and blanches under pressure. On resolution, the skin may desquamate. 
- There is often some elevation of liver transaminases and mild hyponatraemia in the acute phase of the illness. 
- often associated with leucopenia, thrombocytopaenia and low platelet counts. 



Saturday, 17 October 2015

Fitness to drive assessment


Fitness to drive assessment is always difficult. Patients usually walk in with a smile asking you for a fitness to drive assessment. If you fail them, they become very angry and you and your patient's relationship can turn 360 just in 5 minutes. 

However, we do have the obligation to protect the community against incompetent drivers. There is a check program in 2012 dedicated to fitness to drive.

Should you allow a person with dementia to drive?

The diagnosis of dementia does not equal to a immediate ban to driving. It will depend on the severity of dementia. Most of them will have to give up driving in the near future. For those who are still at the very early stage, careful physical examination and referral to a fitness to drive by an OT is required. 

How about people with mental health illness?

People with mental health illness (especially schizophrenia, bipolar, depression and substance abuse) are at higher risks of involving in car accidents compared to the normal population. People with bipolar may not be suitable to drive a commercial vehicle and requires careful assessment before granting the permission to drive a private vehicle. 

How often do you need to review diabetics in regards to fitness to drive assessment?

Diabetics who are on diet alone treatment may be eligible for an unrestricted licence. 

Diabetics who are on oral hypoglycaemic agents may require 5 yearly review with a notification to DLA. 

Diabetics who are on insulin may require 2 yearly review with a notification to DLA. 

What should you do after a hypoglycaemic event?

The person should not drive for 6 weeks and may require a specialist opinion

Why is assessing elderly people for fitness to drive is difficult and how would you tackle those difficulties ?

Multiple medical co-morbidities, aged related changes leading to slow reaction time, poor mobility, hearing impairment and impaired vision. 

In country area, they often rely on their licence to shop and visit friends. Removing their licences may increase their social isolation. As pedestrians, they also have at high risks of getting hit by cars. 

Other management options: taxi card, get family members to drive them and conditional licence to drive within 5km radius. 

Here is the summary key points to help GPs in assessing patients fitness to drive:

References:

1. RACGP Check program 2012 fitness to drive. 


What does it actually feel like being a GP registrar?

The longer you are in medicine, the more you realise that the most important thing is not patient care. Good patient care in Australia is not going to get you anywhere in life.

First of all, medicare is not going to reward you by providing good quality care. They reward you by the number of patients you see and the number of procedures you do.

Secondly, no one cares about the quality of care you provide. They worry about what is actually being written down - aka your CV. You can spend a lot of time doing what is deemed good patient care but at the end of the day, in order to enter training program, you really need a good CV. You can't spend most of your energy and time just looking after patients, the focus needs to be on building your CV and getting to know the bosses. As I observe frequently, doctors who don't put their CVs as priority, they often fall behind.

Enough of my whinge. If you want to be ahead, don't put too much focus on treating patients and shift your focus on your CV and exam.

Saturday, 19 September 2015

Give me the money!!!!

I love money. Who doesn't? I whinge all the time about how poor I am. Single income, mortgage, a baby on the way, university debt, cars to pay off etc. But the statistics I came across today just reminded about how lucky I am:

Key features:

1. Have $ 2200 (asset not cash) place you on the top 50% of the wealthiest people on earth.

2. If you earn more than $ 50,000 annually, you are in the top 1% of the world's income earners.

3. If you have more than $ 500,000 in assets, you are part of the richest 1% of the world.

For those who live in Australia, the full time weekly earnings for an adult is around $1484.50. So if you earn more than this per week, congratulations! You are earning above average.